Your perfect AI receptionist.
More bookings. Less busywork.

Your perfect AI receptionist.
More bookings. Less busywork.

BE-A answers guest enquiries, checks availability and creates reservations across email, WhatsApp and phone. Turn guest conversations into direct bookings and give your team more time for personal hospitality.

BE-A answers guest enquiries, checks availability and creates reservations across email, WhatsApp and phone. Turn guest conversations into direct bookings and give your team more time for personal hospitality.

Book a demo

Book a demo

See BE-A at work

See BE-A at work

See BE-A at work

85%

of guest inquiries processed automatically at Hotel PECR.

of guest inquiries processed automatically at Hotel PECR.

15 → 2 min

for handling a standard guest email at Hotel Studánka.

for handling a standard guest email at Hotel Studánka.

15 → 2 min

for handling a standard guest email at Hotel Studánka.

70%

estimated relief from routine tasks at Hotel Studánka.

estimated relief from routine tasks at Hotel Studánka.

70%

estimated relief from routine tasks at Hotel Studánka.

BE-A is already on shift.

Faster replies. Less routine work. More time for guests. Discover how hotels are putting BE-A to work, day and night.

Faster replies. Less routine work. More time for guests. Discover how hotels are putting BE-A to work, day and night.

See customer stories

See customer stories

Guest communication that gets the work done.

BE-A brings guest communication, hotel knowledge and the right workflows together — so your team can respond faster, manage more routine requests and stay focused on the guests in front of them.

BE-A brings guest communication, hotel knowledge and the right workflows together — so your team can respond faster, manage more routine requests and stay focused on the guests in front of them.

View Features

View Features

Always on shift

BE-A responds 24/7 and handles multiple guest conversations at once — across peak times, nights and time zones.

Always on shift

BE-A responds 24/7 and handles multiple guest conversations at once — across peak times, nights and time zones.

Always on shift

BE-A responds 24/7 and handles multiple guest conversations at once — across peak times, nights and time zones.

Knows your hotel

BE-A learns from your website, OTA content, policies, service information and internal materials to create one structured source of hotel knowledge.

Knows your hotel

BE-A learns from your website, OTA content, policies, service information and internal materials to create one structured source of hotel knowledge.

Speaks your guests' language

Communicate with guests in 100+ languages without making multilingual service another task for reception.

Speaks your guests' language

Communicate with guests in 100+ languages without making multilingual service another task for reception.

Knows when to hand over

When something unusual, sensitive or complex comes up, BE-A can pass the conversation to your team.

Knows when to hand over

When something unusual, sensitive or complex comes up, BE-A can pass the conversation to your team.

The AI receptionist built for hotel operations.

BE-A keeps evolving

One BE-A. Wherever the guest conversation happens.

BE-A starts as a digital receptionist and evolves into new ways of interacting with guests — while keeping the same hotel knowledge and service logic behind every interaction.

BE-A Virtual

BE-A Voice

BE-A Avatar

BE-A Humanoid

Email

WhatsApp

Website plugin

BE-A Virtual

Your AI receptionist for text-based guest communication.

  • Guest FAQs

  • Availability and booking enquiries

  • Offers

  • Hotel services and policies

  • Task routing

  • Spam filtering

  • Human-approved or automated responses

Meet BE-A Virtual

BE-A Virtual

BE-A Voice

BE-A Avatar

BE-A Humanoid

Email

WhatsApp

Website plugin

BE-A Virtual

Your AI receptionist for text-based guest communication.

  • Guest FAQs

  • Availability and booking enquiries

  • Offers

  • Hotel services and policies

  • Task routing

  • Spam filtering

  • Human-approved or automated responses

Meet BE-A Virtual

The problem BE-A solves

Less time managing messages. More time for hospitality.

Less time managing messages. More time for hospitality.

The front desk can be busy. The inbox doesn't care. BE-A keeps guest communication moving during peak hours, nights and whenever the team is focused elsewhere.

The front desk can be busy. The inbox doesn't care. BE-A keeps guest communication moving during peak hours, nights and whenever the team is focused elsewhere.

The front desk can be busy. The inbox doesn't care. BE-A keeps guest communication moving during peak hours, nights and whenever the team is focused elsewhere.

View Features

View Features

Turn more enquiries into bookings

Booking questions lose value when they sit unanswered. BE-A can answer availability and pricing questions, create or support offers and guide guests towards the right booking flow.

Reduce repetitive front-desk work

Parking. Breakfast. Check-in. Wellness. Directions. Cancellation policies. BE-A handles the repeatable questions so reception doesn't need to type the same answer again and again.

Serve international guests naturally

Let guests write in their own language and receive a clear response in return. BE-A supports communication across 100+ languages.

Cover nights and peak hours

Guest communication doesn't stop at 7 p.m. BE-A helps hotels maintain service when staffing is limited, demand spikes or guests are writing from another time zone.

Keep communication consistent

Give BE-A your hotel knowledge, rules and preferred tone. Your team gets one structured source of information instead of searching websites, OTAs, documents and old email threads for the right answer.

Case Study

Hotel PECR × BE-A

Hotel PECR wanted to reduce pressure on reception during busy periods and continue serving guests after the front desk closed for the evening.

BE-A joined the team across email, a website plugin and WhatsApp.

85%

of enquiries processed automatically

24/7

guest communication beyond reception hours

100+

guests can communicate in their own language

Read the PECR story

Read the PECR story

See all customer stories

See all customer stories

BE-A knows more when your systems work together.

Start with your hotel's existing knowledge and add deeper integrations as you grow.

Start with your hotel's existing knowledge and add deeper integrations as you grow.

Learn more

Learn more

F.A.Q

Questions from hotel teams

Is BE-A just a chatbot?

What can BE-A handle today?

Where does BE-A get its information?

What happens when BE-A doesn't know?

Can staff take over?

Can BE-A adapt to our hotel's tone of voice?

Does BE-A integrate with our PMS or booking engine?

How long does implementation take?

Does BE-A replace the front desk?

Meet the receptionist who’s always available.

Show us how your hotel works today.

We’ll show you where BE-A can take repetitive work off your team’s plate, help guests get answers faster and support your front office around the clock.

See how BE-A can support your hotel.

Book a demo

Book a demo

See BE-A at work

See BE-A at work