Less routine. More hospitality.

Less routine. More hospitality.

BE-A is already becoming part of the team at hotels of different sizes, from independent properties to multi-property groups.

BE-A is already becoming part of the team at hotels of different sizes, from independent properties to multi-property groups.

85%

of guest inquiries processed automatically at Hotel PECR.

15 → 2 min

for handling a standard guest email at Hotel Studánka.

70%

estimated relief from routine tasks at Hotel Studánka.

See what BE-A could handle at your hotel

See what BE-A could handle at your hotel

Get a short, hotel-specific assessment and product demonstration.

Connect with a solutions specialist

Get a personalized demo tailored to your needs

Learn which setup fits your operations

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Guest communication that gets the work done.

Guest communication that gets the work done.

BE-A brings guest conversations, hotel knowledge and workflows into one place — so your team doesn’t have to.

BE-A brings guest conversations, hotel knowledge and workflows into one place — so your team doesn’t have to.

Booking enquiries

Availability, offers and selected reservation workflows.

Booking enquiries

Availability, offers and selected reservation workflows.

Around-the-clock coverage

Nights, peak periods and enquiries from different time zones.

Around-the-clock coverage

Nights, peak periods and enquiries from different time zones.

Multilingual communication

Consistent guest communication in 100+ languages.

Multilingual communication

Consistent guest communication in 100+ languages.

Human handover

Unusual, sensitive or complex requests go to the hotel team.

Human handover

Unusual, sensitive or complex requests go to the hotel team.

From guest enquiry to the next action.

1
1
Receive

BE-A receives a guest enquiry through a connected channel.

2
2
Understand

BE-A uses the hotel’s approved knowledge and system context.

3
3
Act

BE-A prepares or sends the answer, offer or next step.

4
4
Stay in control

Your hotel decides which workflows run automatically and which require human approval.

F.A.Q

Questions from hotel teams

Is BE-A just a chatbot?

What can BE-A handle today?

Where does BE-A get its information?

What happens when BE-A doesn't know?

Can staff take over?

Can BE-A adapt to our hotel's tone of voice?

Does BE-A integrate with our PMS or booking engine?

How long does implementation take?

Does BE-A replace the front desk?

However your guests want to talk, BE-A is there.

However your guests want to talk, BE-A is there.

Start with Virtual, Voice, Avatar or Humanoid — and build a connected hospitality experience around the way your property actually works.

Start with Virtual, Voice, Avatar or Humanoid — and build a connected hospitality experience around the way your property actually works.

Presale Questions

Questions from hotel teams

Is BE-A just a chatbot?

What can BE-A handle today?

Where does BE-A get its information?

What happens when BE-A doesn't know?

Can staff take over?

Can BE-A adapt to our hotel's tone of voice?

Does BE-A integrate with our PMS or booking engine?

How long does implementation take?

Does BE-A replace the front desk?

However your guests want to talk, BE-A is there.

Start with Virtual, Voice, Avatar or Humanoid — and build a connected hospitality experience around the way your property actually works.